Privacy Policy

1. Who We Are

This Privacy Policy applies to Graphshore Studio ("Company," "we," "our," or "us"), a web design and development studio operating from Boulder, Colorado. We provide services including web development, UX/UI design, e-commerce development, landing page creation, prototyping, consulting, and related digital services.

2. Information We Collect

2.1 Information You Provide Directly

We may collect personal information that you voluntarily submit to us when you contact us, fill out forms, request a quote, purchase services, or otherwise communicate with us. This may include:

• Name
• Email address
• Phone number
• Business name
• Project details and requirements
• Billing and payment-related information
• Any files, assets, credentials, or other information you choose to provide

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical and usage information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages viewed and time spent on pages
• Referring website or traffic source
• General location data inferred from IP address

2.3 Cookies and Tracking Technologies

We may use cookies, analytics tools, pixels, and similar technologies to improve website functionality, understand user behavior, and support marketing efforts. These technologies may store small amounts of information on your device or collect usage data over time.

3. How We Use Information

We may use collected information for the following purposes:

• To respond to inquiries and communicate with prospective or current Clients.
• To prepare proposals, statements of work, estimates, and contracts.
• To provide design, development, consulting, and support services.
• To process payments and manage invoicing.
• To improve our website, services, and user experience.
• To maintain internal records and project documentation.
• To send administrative notices, updates, or service-related communications.
• To protect our business, rights, users, and systems from misuse, fraud, or security threats.
• To comply with legal obligations.

4. Legal Basis and Consent

Where applicable, we process personal information based on one or more of the following grounds: your consent, the performance of a contract, legitimate business interests, compliance with legal obligations, or steps taken at your request before entering into a contract.

Where consent is required for specific processing activities, you may withdraw that consent at any time, subject to legal or operational limitations.

5. How We Share Information

We do not sell your personal information. We may share information only in limited circumstances, including:

• With trusted service providers who help us operate our website or business, such as payment processors, hosting providers, analytics providers, communication platforms, or cloud storage tools.
• With contractors or collaborators involved in delivering your project, subject to appropriate confidentiality obligations.
• When required by law, regulation, legal process, or governmental request.
• To protect our legal rights, enforce agreements, or respond to claims.
• In connection with a business transfer, merger, acquisition, reorganization, or sale of assets, where permitted by law.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including project delivery, recordkeeping, legal compliance, dispute resolution, and enforcement of agreements.

The retention period may vary depending on the type of information, the nature of the relationship, and applicable legal requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no website, platform, transmission method, or storage system can be guaranteed to be completely secure.

You are responsible for protecting any account credentials, passwords, or access information you share with us for project purposes.

8. Client Project Materials and Confidential Information

During the course of a project, Clients may provide us with business information, branded assets, internal materials, customer-facing content, and system access credentials. We use such information only as reasonably necessary to perform agreed services and handle it with appropriate care and confidentiality.

Clients should avoid sharing sensitive personal data unless it is necessary for the project. If a project involves regulated or highly sensitive data, additional written arrangements may be required.

9. International Data Transfers

If you access our website or engage our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other jurisdictions where our service providers operate. By using our services, you acknowledge that data protection laws in those jurisdictions may differ from those in your location.

10. Your Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information. You may also have the right to request a copy of certain information in a portable format.

To exercise any such rights, please contact us using the information at the end of this policy. We may need to verify your identity before responding to a request.

11. Third-Party Websites and Services

Our website or project deliverables may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, policies, content, or security of third parties. We encourage you to review their privacy policies before providing any information.

12. Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have received personal information from a child without appropriate consent, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational needs. The updated version will become effective when posted on our website, unless otherwise stated.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how we handle personal information, or if you wish to make a privacy-related request, please contact us using the details below.